Best Subscription Management Software

Creating a subscription-based website or service can be quite lucrative, especially with the right subscription management software.

Our review process:

  1. We checked the most popular subscription management platforms.
  2. We shortlisted the most promising solutions based on available tools and reputation.
  3. We tested the systems and put all the relevant info in the reviews you’ll see below.

Check them out to find the best subscription management software for your business!

Best Subscription Management Software in 2021

1. Chargebee

Chargebee takes the guesswork out of subscription management. From attracting prospects to onboarding clients and managing your relationship, this cloud-based software does it all. And, when it’s time to pay, the automatic reconciliation and the abundant payment gateway, tax optimization, and accounting software integrations do the heavy work for you. FULL REVIEW

  • Full-stack subscription management
  • Client communication and insight
  • Glanceable all-in-one dashboard
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Chargebee takes the guesswork out of subscription management. From attracting prospects to onboarding clients and managing your relationship, this cloud-based software does it all. And, when it’s time to pay, the automatic reconciliation and the abundant payment gateway, tax optimization, and accounting software integrations do the heavy work for you. FULL REVIEW

Deployment:

Cloud

Analytics:

Advanced

Transaction fees:

No

Affiliate module:

Yes

Dunning management:

Yes

Fraud protection:

Yes

Discounts & coupons:

Yes

Integrations:

Numerous

2. Zuora

One-stop solution Zuora makes it easy to start a subscription-based revenue stream and manage everything around it. From a subscription-specific CPQ to configure deals and quotes, to easy billing, taxation, and analytics to optimize your revenue Zuora really does it all! FULL REVIEW

  • Order-to-revenue subscription manager
  • Easy recurrent billing, invoicing, and taxation
  • Robust analytics
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One-stop solution Zuora makes it easy to start a subscription-based revenue stream and manage everything around it. From a subscription-specific CPQ to configure deals and quotes, to easy billing, taxation, and analytics to optimize your revenue Zuora really does it all! FULL REVIEW

Deployment:

Cloud

Analytics:

Advanced

Transaction fees:

No

Affiliate module:

No

Dunning management:

Yes

Fraud protection:

Yes

Discounts & coupons:

Yes

Integrations:

20+

3. Zoho Subscriptions

Don’t be fooled by the cheap prices - Zoho is a powerful recurring billing app. With a feature-rich service offer and robust integrations, it’s one of the best options for small businesses and companies who want to scale their operations alike. They even have a forever free version! FULL REVIEW

  • Secure online payments and offline option
  • Multi-currency support
  • Automated billing
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Don’t be fooled by the cheap prices - Zoho is a powerful recurring billing app. With a feature-rich service offer and robust integrations, it’s one of the best options for small businesses and companies who want to scale their operations alike. They even have a forever free version! FULL REVIEW

Deployment:

Cloud

Analytics:

Basic

Transaction fees:

No

Affiliate module:

Yes

Dunning management:

Yes

Fraud protection:

Yes

Discounts & coupons:

Yes

Integrations:

2,000+

4. Wild Apricot

Are you in a membership-centered organization? Wild Apricot is for you. Escape Excel hell with easy membership registration, communication, and management, as well as full event management functions. If you charge for subscription, Wild Apricot will handle the billing and payment for you. They’ll even help you design a professional website and add a simple ecommerce shop to boost revenue. And, you can use Wild Apricot on the go with the iOS and Android mobile apps! FULL REVIEW

  • User-friendly
  • Robust membership management
  • Event management
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Are you in a membership-centered organization? Wild Apricot is for you. Escape Excel hell with easy membership registration, communication, and management, as well as full event management functions. If you charge for subscription, Wild Apricot will handle the billing and payment for you. They’ll even help you design a professional website and add a simple ecommerce shop to boost revenue. And, you can use Wild Apricot on the go with the iOS and Android mobile apps! FULL REVIEW

Deployment:

Cloud

Analytics:

Basic

Transaction fees:

Yes

Affiliate module:

No

Dunning management:

No

Fraud protection:

Yes

Discounts & coupons:

No

Integrations:

250+

5. Chargify

B2B SaaS companies rejoice! Chargify is a smart way to handle your billing, accounting, and data analysis - and take all the heavy lifting off your team. It’s not limited to subscription-only products, either. Chargify works in a ton of other billing scenarios - from one-time payment to event-based billing and everything in-between. FULL REVIEW

  • Tailored for B2B
  • SaaS businesses
  • Multiple billing scenarios In-depth analytics
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B2B SaaS companies rejoice! Chargify is a smart way to handle your billing, accounting, and data analysis - and take all the heavy lifting off your team. It’s not limited to subscription-only products, either. Chargify works in a ton of other billing scenarios - from one-time payment to event-based billing and everything in-between. FULL REVIEW

Deployment:

Cloud

Analytics:

Advanced

Transaction fees:

Yes

Affiliate module:

Yes

Dunning management:

Yes

Fraud protection:

Yes

Discounts & coupons:

Yes

Integrations:

48+

6. Paddle

Looking to grow your SaaS company? Who isn’t! Paddle is a growth and optimization-minded revenue delivery platform that automates billing, invoices, and compliance, and helps you implement data-driven strategies to scale your business. And, they don’t even charge a monthly fee - all you pay is a transaction fee. FULL REVIEW

  • Optimize revenue delivery
  • One-stop-shop platform
  • Worldwide compliance
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Looking to grow your SaaS company? Who isn’t! Paddle is a growth and optimization-minded revenue delivery platform that automates billing, invoices, and compliance, and helps you implement data-driven strategies to scale your business. And, they don’t even charge a monthly fee - all you pay is a transaction fee. FULL REVIEW

Deployment:

Cloud

Analytics:

Basic

Transaction fees:

Yes

Affiliate module:

Yes

Dunning management:

Yes

Fraud protection:

Yes

Discounts & coupons:

Yes

Integrations:

500+

7. 2Checkout

Go to the global market with confidence - 2Checkout handles all the details. From checkout (obviously) to compliance and fraud protection, the core platform has everything you need to get started. Add-ons like the affiliate module and customer retention tools work to further boost your revenue. Overall, 2Checkout is one of the most comprehensive solutions on this list - and, a highly scalable one too. FULL REVIEW

  • All-in-one digital commerce features
  • Stellar integrations
  • Security and fraud protection
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Go to the global market with confidence - 2Checkout handles all the details. From checkout (obviously) to compliance and fraud protection, the core platform has everything you need to get started. Add-ons like the affiliate module and customer retention tools work to further boost your revenue. Overall, 2Checkout is one of the most comprehensive solutions on this list - and, a highly scalable one too. FULL REVIEW

Deployment:

Cloud

Analytics:

Advanced

Transaction fees:

Yes

Affiliate module:

Yes

Dunning management:

Yes

Fraud protection:

Yes

Discounts & coupons:

Yes

Integrations:

120+

8. Freshbooks

With easy invoicing and billing, Freshbooks a lifesaver for small business owners - whether you’re a subscription-based service or not. The comprehensive functionality and easy navigation make Freshbooks one of the best options for smaller companies, especially those looking to scale. FULL REVIEW

  • Small-business-friendly
  • All-in-one tool
  • Easy setup
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With easy invoicing and billing, Freshbooks a lifesaver for small business owners - whether you’re a subscription-based service or not. The comprehensive functionality and easy navigation make Freshbooks one of the best options for smaller companies, especially those looking to scale. FULL REVIEW

Deployment:

Cloud, Mobile

Analytics:

Advanced

Transaction fees:

Yes

Affiliate module:

No

Dunning management:

No

Fraud protection:

Yes

Discounts & coupons:

Yes

Integrations:

40+

9. MemberMouse

Building a members-only page? Selling subscriptions through a WordPress site? MemberMouse is the best plugin for you. With all-in-one core functionality and handy add-ons, it covers an impressive range of sales features and advanced analytics. FULL REVIEW

  • Comprehensive core functions
  • Robust payment and email integrations
  • Revenue boost and customer retention tools
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Building a members-only page? Selling subscriptions through a WordPress site? MemberMouse is the best plugin for you. With all-in-one core functionality and handy add-ons, it covers an impressive range of sales features and advanced analytics. FULL REVIEW

Deployment:

Cloud

Analytics:

Advanced

Transaction fees:

No

Affiliate module:

Yes

Dunning management:

Yes

Fraud protection:

Yes

Discounts & coupons:

Yes

Integrations:

14 out-of-the-box

Top Subscription Management Tools – Reviewed & Compared

How do clients pay for your products and services?

If you offer subscription-based payments, you know things can get complicated fast.

Subscription management software irons out the underlying complexities of recurring billing, plan changes, and invoicing. 

The Best Subscription Management Software - Detailed Reviews for 2021

Chargebee
Chargebee

BEST FOR SaaS COMPANIES

Starting at
$ 249 /mo
  • Deployment: Cloud
  • Analytics: Advanced
  • Transaction fees: No
  • Affiliate module: Yes
  • Dunning management: Yes
  • Fraud protection: Yes
  • Discounts & coupons: Yes
  • Integrations: Extensive
  • Full-stack subscription management
  • Client communication and insight
  • Glanceable all-in-one dashboard
  • Stellar integrations
  • Accounting, tax optimization, and bookkeeping add-ons
  • Not great for offline payments
  • No one-time charge

What Is Chargebee?

Chargebee is a cloud-based subscription service software that helps you create custom plans and add-ons, manage customers through an information-rich directory, and generate branded invoices

You’ll see all the subscription changes, upgrades, and even customer service communications in a single, easy-to-navigate platform. The smart, real-time SaaS metrics help you understand your clients and optimize revenue. 

In the Subscription Management subsection, you can set up smart lifecycle emails for subscription activation, trial management, onboarding, renewal reminders, and change-of-plan notifications. 

When it’s time to pay, Chargebee integrates with all major payment gateways (e.g., Stripe or PayPal). The app doesn’t store payment data, but it does save the gateway token to simplify the checkout process. 

To apply the right taxes, start by picking the right regions and set up taxation rules. You can do that either manually, or integrate with taxation automation software like Avalara and Taxjar. 

Chargebee also helps you with cash flow and automatic reconciliation. It also integrates with all major accounting software like Quickbooks and Xero

Pricing 

Chargebee’s pricing changes, depending on your monthly or yearly revenue. 

Rise

This plan will set you back $249/month, billed annually if you have up to $600,000/year in revenue plus 0.6% of overage revenue (charged monthly.)

You can also pay $299/month, billed monthly with a monthly revenue limit of $50,000 and 0.6% of overage revenue.

Scale 

The Scale plan is $549/month, billed annually or $599/month, billed monthly with revenue limits of $900,000/year for the annual plan or $75,000/month for monthly billing. You also get 0.9% of overage revenue

Enterprise

For large companies with complex billing operations, Chargebee can customize practically everything, adding the exact features you need. Contact the sales team for custom pricing. 

Chargebee Best Features 

  • Comprehensive subscription management 
  • Easy-to-navigate, glanceable customer database
  • Simple plan creation, modification, and add-ons
  • Client communication management 
  • 30+ payment gateway integrations
  • Tax automation and accounting software integrations
  • Automatic reconciliation plugin
  • Built-in reporting system

What We Disliked 

Chargebee doesn’t offer a one-time charge functionality, nor does it deal with offline payments very well. The email automation is handy, but there’s definitely room for improvement. 

Chargebee User Reviews 

Chargebee is a popular subscriptions manager and generally gets positive reviews. Clients love the one-stop-shop solution Chargebee offers. 

From signup, through billing, plan changes, and add-ons, it’s a comprehensive recurring billing app that saves time and works without a hitch. 

But, Chargebee isn’t ideal. 

Some users say it took them time to get used to the interface – the dashboard could be more user-friendly, or they could use an API to integrate with other dashboard apps. The pricing isn’t for everyone, either – though most users agree it’s worth it. 

We Recommend Chargebee For…

Chargebee is among the best subscription management software for SaaS companies that need an agile, feature-rich solution.

Zuora
Zuora

BEST START-TO-FINISH SUBSCRIPTION MANAGEMENT

Starting at
Get a Quote
  • Deployment: Cloud
  • Analytics: Advanced
  • Transaction fees: No
  • Affiliate module: No
  • Dunning management: Yes
  • Fraud protection: Yes
  • Discounts & coupons: Yes
  • Integrations: 20+
  • Order-to-revenue subscription manager
  • Easy recurrent billing, invoicing, and taxation
  • Robust analytics
  • Excellent security
  • Highly scalable and customizable
  • Steep(ish) learning curve
  • Occasional performance issues

What Is Zuora?

Zuora is an order-to-revenue subscription management app – an enterprise resource planning (ERP) and customer relationship manager (CRM) in one. It helps you establish and run recurring revenue streams with easy customer lifecycle management

The service includes several products:

  • Zuora CPQ, the world’s only subscription-focused CPQ to configure deals, quote changes, and maximize profits
  • Zuora Billing to automate invoicing and make taxation a breeze
  • Zuora Collect  for easy recurrent billing 
  • Zuora Revenue to automate revenue management and hit goals faster than ever
  • Zuora Analytics for in-depth insight into your subscription business

Pricing 

Zuora pricing is quote-only, depending on the features you’ll need. You can scale your membership as your subscription-related revenue grows. 

Zuora Best Features 

  • Excellent recurring billing system
  • Highly customizable
  • Secure payments
  • Scalable and robust
  • Excellent reporting and analytics

What We Disliked 

  • The somewhat complicated learning curve
  • Occasional bugs and glitches

Zuora User Reviews 

Zuora users love the easy-to-navigate user interface and centralized subscription management. Reviewers also praise the handy reports and analytics, as well as the solid, scalable billing system, fit for companies of all sizes. 

The most common complaint people raise is the sheer range of functions and options. While Zuora is feature-rich and robust, there is a learning curve, which can throw off new users. Take your time with implementation – it might not happen as quickly as you expect. 

We Recommend Zuora For…

Zuora is a start-to-finish subscriptions manager – it’s a great option if you’re looking to launch, scale, and monetize your service on the same platform.

Zoho Subscriptions
Zoho Subscriptions

BEST FOR SMALL BUSINESS & SCALING

Starting at
$ 39 /mo
  • Deployment: Cloud
  • Analytics: Basic
  • Transaction fees: No
  • Affiliate module: Yes
  • Dunning management: Yes
  • Fraud protection: Yes
  • Discounts & coupons: Yes
  • Integrations: 2000+
  • Secure online payments and offline option
  • Multi-currency support
  • Automated billing
  • Client self-service portal
  • Cost-effective with functional free version
  • Phone and live chat support
  • Occasional performance issues
  • Clunky UI

What Is Zoho Subscriptions?

Zoho Subscriptions is an online subscription billing service that helps you handle the entire billing lifecycle. The app helps businesses in several key areas, including: 

  • Automated subscription billing with worldwide tax compliance
  • Payment processing including online and offline payment options
  • Subscription management with add-ons, coupons, multi-subscription management, as well as a self-service portal for your clients
  • Reporting on key information with 30+ analytic reports
  • Customizable billing APIs to automate mundane tasks and eliminate busywork

Pricing 

Zoho’s plans come in four tiers, available for monthly and yearly subscriptions. Paying annually saves money and (great news!) there is a free version

Free

The forever free version lets you try out the service with 20 subscriptions, one user from your team, and the essential features like billing and payments (with Stripe or offline), subscription metrics, and email support. 

Basic 

The Basic plan will set you back $39/organization/month billed annually or $49 billed monthly

It includes everything in the free plan, plus: 

  • 500 customers (multiple subscriptions allowed)
  • 3 users 
  • 3 automated workflows
  • Payment gateway integration
  • Dunning management
  • Phone support
Standard

This membership tier costs $79/organization/month billed annually or $99 billed monthly. It ups your functionality to:

  • 2,000 customers
  • 5 users
  • 10 automated workflows
  • Single sign-on portal
  • Branding for customer portals and payment pages
  • Custom buttons within the portal
Professional

The top-level tier will set you back  $199/organization/month billed annually or $249 billed monthly and includes:

  • 5,000 customers
  • 10 users
  • 10 automated workflows
  • Custom scheduling for frequent task automation
  • Twilio integration
  • Live chat support

Zoho Subscriptions Best Features 

  • Online and offline payments
  • Secure, compliant payment pages
  • Customizable client self-service portal
  • Multi-currency support
  • Affordable pricing
  • Functional free version
  • Phone and live chat support 

What We Disliked 

  • Occasional performance issues
  • UI could be better

Zoho Subscriptions User Reviews 

Most Zoho users are happy with the subscription app, praising the feature-rich service, power-packed integrations, and friendly customer support

Some clients do report bugs and glitches, but overall, the software gets consistently high ratings

We Recommend Zoho Subscriptions For…

Zoho Subscriptions is an excellent subscription management software for a small business – it’s cost-effective and powerful, packing a lot of features in a tiny price tag.

Wild Apricot
Wild Apricot

BEST FOR PERSONAL MEMBERSHIPS & NON-PROFITS

Starting at
$ 40 /mo
  • Deployment: Cloud
  • Analytics: Basic
  • Transaction fees: Yes
  • Affiliate module: No
  • Dunning management: No
  • Fraud protection: Yes
  • Discounts & coupons: No
  • Integrations: 230+
  • User-friendly
  • Robust membership management
  • Event management
  • Handy mobile apps
  • Website builder
  • Basic ecommerce functions
  • No business analytics
  • Bug-ridden payment processor
  • Subpar customer support

What Is Wild Apricot? 

Wild Apricot helps you manage all key aspects of your membership-based business. It has a larger scope than other subscriptions management software on our list. Associations, clubs, non-profits, different societies – a wide range of organization can benefit from their services, which include: 

  • Member database building and management 
  • Email & contact database to communicate with members 
  • Website builder with professionally designed themes
  • Recurring billing and secure payments
  • Event management to make organization a breeze – from announcement to attendee management
  • Online store builder to generate extra revenue for your organization

Wild Apricot is a cloud-based program but they also have handy mobile applications for iOS and Android. 

Pricing 

Wild Apricot’s packages are: 

  • Free plan – up to 50 contacts
  • Personal – 100 contacts for $40 per month
  • Group – 500 contacts for $90 per month
  • Community – 250 contacts for $50 per month
  • Professional – 2,000 contacts for $160 per month
  • Network – 5,000 contacts for $290 per month
  • Enterprise – 15,000 contacts for $350 per month
  • Global – 50,000 contacts for $600 per month

You can get a free trial for all plans. If you decide to subscribe for longer, there’s a discount – 10% off if you pre-pay for one year, 15% off for two-year subscriptions

Wild Apricot Best Features 

  • Sleek and easy to use 
  • Comprehensive members management
  • Website builder and basic ecommerce functionality
  • Web and mobile apps
  • Event management functions

What We Disliked 

  • Lacks business analytics functionality
  • Slow customer support
  • Clunky payment gateway 

Wild Apricot User Reviews 

Wild Apricot is one of the best-rated membership management tools on consumer review sites. Users love the intuitive, easy-to-navigate interface and rich member management functionality. 

That said, Wild Apricot is clearly targeted at non-profits, clubs, societies, and similar organizations because it lacks more robust business-minded features

It works for small to midsize operations, but if you’re looking to scale your subscription business further, most users agree Wild Apricot isn’t the best choice. 

We Recommend Wild Apricot For…

Wild Apricot is a solid personal subscription management software – it could work for all types and sizes of organizations. Whether you need help with the local chess club or you’re running a large charity, it’s a reliable tool that will make your life easier.

Chargify
Chargify

BEST FOR B2B SaaS

Starting at
$ 299 /mo
  • Deployment: Cloud
  • Analytics: Advanced
  • Transaction fees: Yes
  • Affiliate module: Yes
  • Dunning management: Yes
  • Fraud protection: Yes
  • Discounts & coupons: Yes
  • Integrations: 48
  • Tailored for B2B SaaS businesses
  • Multiple billing scenarios
  • In-depth analytics
  • Automated revenue reporting
  • ASC 606 & IFRS 15 compliance
  • Great integrations
  • Expensive
  • No free trial

What Is Chargify?

Chargify is a billing and data management tool for B2B SaaS companies. It offers extensive subscription management services but works for a variety of billing scenarios:

  • One-time billing
  • Recurring subscriptions
  • Quantity-based billing
  • Prepaid services
  • Usage and events-based billing

Chargify also helps with subscriptions accounting. It automates reporting and guarantees ASC 606 & IFRS 15 compliance – your accounting department will thank you for this one!

Finally, Chargify helps you understand and improve your business through detailed analytics. Since it’s built for B2B SaaS companies, Chargify is your best source of industry-specific, data-driven insight

Pricing 

Scaling

The low-tier plan costs $299/month and includes $50k/month of revenue, plus 1% overage revenue

You can use unlimited payment gateways, manage and optimize taxes with Avalara, and enjoy SaaS insights and intelligent dunning. The plan also includes the Quickbooks and Xero integration

Success 

This $599/month plan includes $57k/month revenue and 0.9% overage revenue.  In the Success package, you get everything in Scaling, plus: 

  • Events-based billing
  • Customer hierarchies
  • Data-driven forecasting
  • Affiliate module
  • Automated revenue recognition
  • Two-way Salesforce integration 
Specialized

Finally, if you’re running a larger company or have several products, the custom-built plan sets you with a success manager and can include all the services you need

Contact sales to learn more. 

Chargify Best Features 

  • Specifically built for B2B SaaS
  • Multiple billing scenarios
  • Advanced analytics
  • Automated revenue reporting and compliance
  • Stellar integrations

What We Disliked 

  • Pricy
  • No free trial 

Chargify User Reviews 

Most Chargify clients are happy with their subscription billing platform

Since this is a very specific, SaaS-tailored product, users are especially happy with how well Chargify fits their business. Other common points of praise are the friendly customer support team, detailed data-driven insight, proactive updates and improvements to the platform. 

As far as dislikes go, some reviewers mention specific functionality gaps – for example, no bulk actions and advanced filter options, which could be a problem if you rely on automation for subscription management. 

We Recommend Chargify For…

Chargify is one of the best B2B SaaS subscription management platforms. Created for IT companies specifically, it solves 99% of the industry-specific problems related to billing, revenue reporting, and data analytics.

Paddle
Paddle

BEST FOR SaaS COMPANIES

Starting at
Percentage-based
  • Deployment: Cloud
  • Analytics: Basic
  • Transaction fees: Yes
  • Affiliate module: Yes
  • Dunning management: Yes
  • Fraud protection: Yes
  • Discounts & coupons: Yes
  • Integrations: 500+
  • Optimize revenue delivery
  • One-stop-shop platform
  • Worldwide compliance
  • 25-40% support ticket offload
  • No monthly fee
  • All-inclusive platform access
  • No local payment methods
  • Limited analytics

What Is Paddle?

Paddle is a revenue delivery program for B2B SaaS businesses. It’s a growth and scaling-minded tool for optimizing acquisition, retention, and expansion

Their service offer includes: 

  • Paddle Checkout – a complete toolkit to build the best buying experience
  • Paddle Subscribe – a subscription platform for every step of the customer journey. from currencies to dunning
  • Paddle Managed Payments to optimize payments across currencies
  • Paddle Comply to sell globally, ensuring sales tax, payment, and data compliance
  • Billing & Invoicing, out-of-the-box integrated with payments, subscriptions, taxes & CRM software 
  • Paddle Data Core to reconcile and unify revenue data
  • Paddle Managed Support, a subscription support team to manage customers and take the pressure off your in-house agents
  • Revenue Delivery Advisory to adopt the best revenue delivery strategies for your SaaS business
  • Revenue Delivery Architects to help with implementation or migration to Paddle

Pricing 

Paddle doesn’t charge a monthly subscription, just a percent-based transaction fee. After you pass the risk assessment (it’s free), they’ll give you full access to their services – the entire revenue delivery platform.  

Paddle Best Features 

  • Strategy and optimization-minded platform
  • All-in-one revenue delivery platform
  • Guaranteed worldwide compliance
  • Handle 25-40% of support tickets
  • No monthly subscription
  • All-inclusive access for all customers

What We Disliked 

  • Doesn’t support local payment methods
  • Scarce reporting features

Paddle User Reviews 

Generally, Paddle gets raving reviews from users. The platform simply works very well to solve real-life business problems. Unlike other subscriptions management software, Paddle doesn’t charge a monthly fee, but still covers the functionality SaaS companies need. Billing, invoicing, and compliance are a breeze, and Paddle even handles some of your support tickets

Are there any complaints? 

Sure, nobody’s saying that Paddle is perfect. 

Common points of criticism include the slow customer support response time, the lack of local payment methods, and the somewhat clunky, hard-to-get-used-to interface. While users would love to see these downsides improve, they’re not a dealbreaker by any stretch of imagination. 

We Recommend Paddle For…

Paddle is one of the best subscription billing platforms for SaaS businesses that want to optimize revenue and ensure compliance. Plus, this subscription management software is practically free – you just pay for a transaction fee, no set monthly or yearly investment needed.

Freshbooks
Freshbooks

BEST FOR SMALL BUSINESS

Starting at
$ 4.50 /mo
  • Deployment: Cloud, mobile
  • Analytics: Advanced
  • Transaction fees: Yes
  • Affiliate module: No
  • Dunning management: No
  • Fraud protection: Yes
  • Discounts & coupons: Yes
  • Integrations: 40+
  • Small-business-friendly
  • All-in-one tool
  • Easy setup
  • Sleek, user-friendly interface
  • Simple invoicing and billing
  • 30-day free trial
  • Pricy
  • Subscription billing only for top-tier plans

What Is Freshbooks?  

Freshbooks is a small business invoicing and accounting software that covers a wide range of services:

  • Automated invoicing
  • Expense logging and organization
  • Time tracking (to automatically add tracked hours to invoice)
  • Projects collaboration
  • Automatic deposits
  • Powerful reporting
  • Double-entry accounting

And, yes, they also have extensive functions for managing subscriptions. You can set up recurring billing and client retainers – and, the top-tier plan combines billing and automation for a full subscription billing feature. 

Pricing

Freshbooks comes in four pricing tiers, each of them coming with a 30-day free trial. At the time of writing, they were running a 70% off discount for the first three months of subscription – we’ll give you the prices pre and post-discount in case the promo runs out. 

Lite

The Lite plan will set you back: 

  • $4.50/month for the first three months of a monthly subscription ($15 after
  • $148.50 for a yearly subscription (comes out to $4.50/month)

It includes up to five billable clients, but no recurring billing service, so it’s not for subscription-based revenue. 

Plus

The Plus plan costs: 

  • $7.50/month for the first three months of a monthly subscription ($25 after)
  • $247.50 for a yearly subscription (comes out to $7.50/month)

You get up to 50 billable clients and you can set up recurring billing and client retainers. You can also expand the functionality with add-ons:

  • Advanced payments ($20/month) to save payment data, use a virtual terminal, and set up proper subscription billing
  • Extra team members ($10/person/month) 
  • Gusto payroll through the Gusto integration (check Gusto for pricing) 
Premium

The Premium plan costs: 

  • $15/month for the first three months of a monthly subscription ($50 after)
  • $495 for a yearly subscription (comes out to $15/month)

You can send unlimited invoices to up to 500 clients and use recurring payments and client retainers. The plan includes additional functions like late payment reminders and late bill fees, financial and accounting reports, as well as bills tracking and accounts payable

If you want proper subscription billing, though, you’ll have to get the $20/month advanced payments add-on. 

Select

Finally, the custom pricing plan is for companies with over 500 clients and gets you: 

  • Lower credit card transaction rates 
  • Two team member accounts (other plans come with just one)
  • Dedicated account manager
  • Help with migration
  • Custom onboarding services for your team 

And, you get the subscription billing service for no extra cost. 

Freshbooks Best Features 

  • Oriented on small business
  • Simple and professional invoicing and billing
  • Comprehensive tool
  • 30-day free trial 
  • Easy to set up and use

What We Disliked 

  • Not all plans work for subscription billing
  • Pricier than expected

Freshbooks User Reviews 

Freshbooks was made for small businesses, so it’s no surprise reviews come from small business owners or employees. And, running a tiny company usually means you need an all-in-one product, or at least that you’re trying to cover as much functionality, with as little investment as possible. 

Why am I telling you this?

Because for most Freshbooks reviewers, the online subscription management functionality is a nice perk, but not the only reason they chose the service. The most common point of praise is precisely the wealth of functions you can choose from, as well as the ease-of-use.

What about complaints

Pricing is one of them – small businesses are budget-conscious and Freshbooks isn’t always the cheapest option. Some users also mention performance issues like bugs and glitches, and some difficulties they had getting started and orienting themselves in the program. 

Overall, though, Freshbooks still gets overwhelmingly positive reviews and it’s a go-to platform for small businesses around the world.   

We Recommend Freshbooks For…

Freshbooks is an excellent option for small businesses that need an all-in-one solution. They’re not specifically a subscription management system, though, so factor in the add-on price before you make your choice.

2Checkout
2Checkout

BEST FOR GLOBAL COMMERCE

Starting at
Percentage-based
  • Deployment: Cloud
  • Analytics: Advanced
  • Transaction fees: Yes
  • Affiliate module: Yes
  • Dunning management: Yes
  • Fraud protection: Yes
  • Discounts & coupons: Yes
  • Integrations: 120+
  • All-in-one digital commerce features
  • Stellar integrations
  • Security and fraud protection
  • Easy compliance and tax management
  • Highly customizable and scalable
  • No monthly fees
  • Great customer support
  • Top-tier plan is digital-product-only
  • Affiliate panel is only an add-on

What Is 2Checkout?  

2Checkout is a monetization platform that simplifies global commerce, both buying and subscribing to services. It lets you sell in 200 countries and territories and integrates with 120+ shopping carts

2Checkout a module-based program – you pick the functions you need and only pay for them. 2Checkout works as a subscription tracker, but it’s full range of functions includes: 

  • Global payments through a secure, localized payment processor
  • Digital commerce with hosted and inline carts
  • Subscription billing for simplified invoices and recurring billing
  • Global tax & financial services to handle sales tax, VAT management, and remittance around the world and stay compliant with local regulations
  • Risk management with advanced fraud management tools
  • Partner sales functionality including affiliate marketing and channel sales

Pricing 

2Checkout has three pricing plans but there’s really just one tailored for subscription businesses. 

2Sell

This low-tier plan is just the basic functionality and costs 3.5% + $0.35 per successful sale. You get the essential global commerce features, plus the recurring billing function.

2Subscribe

This plan will set you back 4.5% + $0.45 per successful sale but it’s the actual subscription management tool. Along with everything in 2Sell, 2Subscribe includes:

  • Revenue recovery tools like subscription enrollment, active churn prevention, and billing retries
  • Customer retention tools like renewal discounts
  • Usage or metered billing
  • Dunning management 

You also get in-depth insights like log audits, subscription analysis, and financial reporting. 

2Monetize

The top-tier plan costs 6.0% + $0.60 per successful sale and adds features like:

  • Global tax & regulatory compliance
  • Upgrades, downgrades, and trial subscription
  • Cart web analytics
  • Phone support

But this plan is only for digital products – if you’re selling a physical product, consider one of the other options. 

Add-Ons

Check out these upgrades to enhance the functions of 2Checkout:

  • 2Convert adds conversion rate boost features to the 2Sell and 2Subscribe plans, basically turning them into the 2Monetize plan.
  • 2Bill adds subscription management to 2Sell. 
  • 2Recover to improve renewal recovery
  • 2Partner adds an affiliate platform and optimizes partner performance (only for 2Monetize)
  • 2Service for additional customer support (even a multi-language customer call center to take work off your in-house team)

2Checkout Best Features 

  • Comprehensive global commerce platform
  • Multiple integrations
  • Enhanced security and fraud protection
  • Easy compliance
  • Highly customizable plans
  • No monthly fee

What We Disliked 

  • Affiliate panel only as an add-on
  • The top-tier plan doesn’t cover physical products

2Checkout User Reviews 

2Checkout is one of the top-rated digital commerce and subscription platforms

Most reviewers point out the excellent customer support and intuitive, smooth-functioning platform as the main perks. They’re also happy with the fair merchant charge rate and the overall high-value product. 

As far as complaints go, most negative comments come from isolated cases of account suspension, though some people also mention hidden fees. 2Checkout seems to have fixed the latter, as newer reviews don’t mention it at all. 

We Recommend 2Checkout For…

2Checkout is a stellar tool for anyone who wants to trade globally. Whether you’re looking for magazine subscription management software or you’re selling fully digital products, 2Chckout can help. 

Since you’re not paying a monthly subscription fee and the platform is all-inclusive, it’s a great option for small businesses and those looking to scale. However, 2Checkout is equally suitable for larger operations as it smoothes out the transition to a global market.

MemberMouse
MemberMouse

BEST FOR WORDPRESS MEMBERSHIP SITES

Starting at
$ 24.08 /mo
  • Deployment: Cloud
  • Analytics: Advanced (with some plans)
  • Transaction fees: No
  • Affiliate module: Yes
  • Dunning management: Yes
  • Fraud protection: Yes
  • Discounts & coupons: Yes
  • Integrations: 500+
  • Comprehensive core functions
  • Robust payment and email integrations
  • Revenue boost and customer retention tools
  • Member content protection
  • Advanced reporting
  • Sleek and easy-to-use
  • Limited low-tier plan
  • Compatibility problems
What Is MemberMouse?  

MemberMouse is a WordPress plugin that helps you sell any membership, product, or subscription and handle billing. If you’re building a membership site or app, it’s one of the best solutions to sell subscriptions, manage members, protect subscriber-only content, and optimize revenue with customer retention tools and an affiliate panel. 

MemberMouse commerce features include: 

  • International currencies and multiple billing integrations
  • Promotions and tools to manage discounts
  • Payment plans and recurring subscriptions
  • Upsells and downsells with save-the-sale tools

You can also create members-only pricing and customize products with SmartTags to improve conversations. 

Pricing 

All MemberMouse plans have a 14-day free trial version. Right now, they’re running a promotion, so we’re giving you pre- and post-promo prices, in case the promotion runs out. 

Builder

The Builder plan costs $29/month ($39 pre-discount) or $24.08/month billed annually. It has all the essential features: 

  • 11 protected membership pages
  • All payment and email marketing integrations
  • 1-click purchases and upsells
Advanced

The Advanced plan will set you back $79/month ($99 pre-sale) or  $65.58/month billed annually

Along with the core functions, you get advanced analytics, affiliate, and employee control settings. You can use social signup and login and the billing date management functionality. 

Advanced members also get premium email support

Premium

The Premium plan costs $199/month (down from $299) or $165.17/month billed annually. The main perk here is the Sticky.io integration, as well as the phone support that no other users have access to. 

MemberMouse Best Features 
  • Full-featured core panel 
  • Rich payment and email integrations
  • Smart selling tools
  • Members-only content protection
  • Advanced insight and reporting 
  • User-friendly and easy to setup
What We Disliked 
  • Possible compatibility issues
  • Limited starter plan
MemberMouse User Reviews

MemberMouse is well-liked as a subscription management tool, as well as an online selling plugin. It works smoothly, does what it promises, and doesn’t cost an arm and a leg. User reviews praise the simple setup and intuitive layout, as well as the wealth of functions MemberMouse provides. The chief complaint is compatibility issues – MemberMouse won’t always work with your other WordPress plugins, so double-check the integrations. And make sure to get great WordPress hosting to give your site a boost.

We Recommend MemberMouse For…

MemberMouse is hands-down our favorite subscriptions management software for WordPress. It’s highly functional, easy to set up, and very affordable, even if you’re just starting out.

Great Subscription Management Software Alternatives

Not all contenders for the best subscription tracker app made it to our final list. Here are some honorable mentions, which we at HostingTribunal like (but don’t love as much as the top picks):

  • Pabbly automates sales and marketing – with the Pabbly Subscriptions feature you can manage recurring billing and subscriptions, integrating with 35+ payment gateways. And they don’t charge transaction fees!
  • Recurly is an enterprise-level recurring payment app for frictionless billing and effortless client retention. 
  • SaaSOptics is a comprehensive subscription management software, great for startups and growing businesses. 
  • Subbly helps you set up and sell subscription-based services with an impressively user-friendly layout and rich features. 

How We Ranked the Best Subscription Management Software

There are so many subscription management options. How did we rank them? 

We took it step-by-step. 

Here’s exactly how we found the best subscription management software for 2021:

What Are Businesses Using?

First, we considered what the popular tools are. While small, niche-specific solutions can be handy, we started by looking at the bigger picture

Then, we checked out the opinions

Subscription management software ratings on Reddit and user review sites helped a lot here. Personal experience is one of the best ways to learn about a product – we wanted to know what the people were saying, what they loved, what they hated

But, we also considered information from research and insight professionals. Subscription management software guides by Gartner and similar companies helped us get more background on the market and pick the best, most functional options

What Is the Core Functionality?

Then, we looked at the main services offered

Is this a subscription finder

What special buying cycles does it cover? 

Does it help you manage customers and make changes to their plans

Can it help you generate an invoice and handle collections

What payment methods does it support? What about automatically processing charges – does it store payment information or will your clients do it manually every time?  

Ultimately, we looked for comprehensive core functionality at an affordable price and in a user-friendly, easy-to-navigate interface. 

Who Is This For? 

Some of the subscription service software on our list is niche – e.g., Freshbooks is for small businesses, Chargify is for B2B SaaS companies. 

Other options are broader. A perfect example is 2Checkout – they make global commerce easy, whether you’re selling subscriptions, member-only content, or physical products. 

We looked at the target user and how well the software serves them. We also aimed for variety – some industry-specific solutions, some wide-scope options.  

What Are the Unique Features?

After considering the core functions and target clients, we looked at the unique perks to streamline business processes and improve user experience. For example, 2Checkout has some great add-ons to expand the functionality and Wild Apricot has event management tools, which are great for its target users (clubs, societies, and charity organizations). 

How Much? 

Last but not least, pricing

We looked at the specific number, the payment model (do you pay for an account subscription or in transaction fees), as well as the overall value of the product. 

The price also limits who can use the software. You can make the best subscription tracker app of 2021, but if you charge hundreds of dollars for it, small businesses and startups can’t afford it. 

We tried to strike a balance between affordable plans and functional products – that’s why the value was more important than the exact number on the price tag.  

What Is Subscription Management Software?

Here are the basics you need to know before making a choice:

What Does Subscription Management Software Do?

Subscription management software helps you handle recurring billing. Unlike one-time payments, subscriptions come with their unique taxation, compliance, and customer management challenges. 

Subscription platforms manage the pricing model, make changes to plans and easily handle invoicing and billing. Most are designed to work on a global market and some even help you manage compliance and prevent fraud

Who Uses Subscription Management Software?

Any company that offers subscription-based payments can benefit from the subscription management software. 

From payment gateway integration to customer retention and dunning, these tools will make your life easier in more ways than one. 

Exactly how many? Here are the main perks:    

The Benefits of Subscription Management Software

A subscription service software helps with: 

  • Plan management, for example making changes according to customer preferences, manage refunds and write-offs through automation and manual overrides
  • Payment method integration to make collections a breeze. 
  • Analytics and insights to understand your business and make meaningful improvements. 
  • Dunning tools that ensure you and the customer are on the same page and keep your churn rate low. 
  • Worldwide selling with multi-currency support and international compliance. 

Different tools have different core functions but, ultimately, a subscription management software smoothes out all the potential issues with recurring billing – from accounting and compliance to customer satisfaction. 

Final Thoughts

Whether you’re selling magazines or you want to manage app subscriptions, recurring billing comes with its unique challenges

Subscription management software takes you out of Excel hell and helps you handle customer relationships, accounting, compliance, and fraud protection with as little friction as possible. 

FAQ

What Is a Subscription Management System?

Subscription management platforms automate billing for subscription-based services. From checkout to plan management and accounting, they cover a wide range of functions to help you run your business more efficiently and stay compliant around the world. 

How Do I Manage My Online Subscriptions?

As a user, you can manage app subscriptions from your mobile OS (both Android and iOS have the function). Bill-tracking apps help you stay on top of recurring payments

If you run a membership-based business, subscription management software helps you manage plans, generate invoices, and handle collections among other perks. 

How Much Does Recurly Cost?

Recurly is an online subscription management tool that charges $149/month + 0.9% of revenue for its core features. 

What Is Subscription-Based Software?

Subscription-based software charges customers a recurring fee for using the service. Depending on the program, you could pay monthly, every six months, yearly, bi-yearly, etc. 

What Are the Disadvantages of Software Subscriptions?

While the subscription model has many perks, it’s far from perfect. For one, you don’t ever own the software, you’re renting it out instead. Even lifetime subscriptions are risky – what happens if the company falls apart? On the plus side, the subscription model basically ensures you’ll get regular updates and security patches, and reliable back-end resources.