The Best Virtual Assistant Companies of 2020

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Do you need quality help for your workload?

We reviewed the best virtual assistant companies that can handle tasks at all levels.

Our Evaluation Methodology:

  1. We signed up with each company.
  2. We tested the key features, range and terms of service.
  3. We evaluated the value of the pricing plans and checked numerous user reviews.

Check them out and boost your business operations!

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13 Virtual Assistant Firms

  • Eight available plans
  • Affordable pricing
  • Free trial
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Specialty Answering Service differs from other VA companies thanks to the universal approach it has with all clients. Some of the perks they offer include the points of security, affordability, and experience. This extra element of expertise and polish is what takes Specialty Answering Service ahead of the competition. Full Review

  • Personalized service plans
  • Multilingual services
  • 24/7 live service staff
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Westpark Communications stands for a personalized approach, based on professionalism, experience, and teamwork. It’s one of the best virtual assistant companies, providing solutions for Fortune 100 companies as well as individuals ever since 1968. Full Review

  • Excellent scalability
  • Affordable pricing
  • Highly experienced staff
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Boldly’s remote virtual assistance solution is based on establishing a long-term relationship between the employees and the customers. Boldly offers you a fast way to get talented individuals where you need to provide a description of the staff you need and meet them to confirm whether you agree with the choice. Subscription staffing helps you get premium, passionate, and personalized matches with some of the top customer service experts. Full Review

  • Omnichannel solutions
  • Multilingual services
  • US/Canada offices
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SureCall is an expert for surveys, market research, inbound marketing, telemarketing, and telesales. The guarantee for customer satisfaction lies behind the technology they use for the services, as well as the continual effort the employees put in. Full Review

  • Virtual Address
  • Office space
  • Professional meeting rooms
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Intelligent Office provides the best virtual office services in the US and Canada. On top of more than 60 locations for office space and professional meeting rooms, Intelligent Office equips you with a virtual address, on-demand phone answering services, and highly skilled personal assistants. The company offers everything you need to reach your full business potential. Full Review

  • 20+ areas of expertise
  • English/Spanish services
  • Entire team outsourcing
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This outsourcing company is available to deliver a VA at any time. The staff is well-trained, providing a variety of skill-sets if you wish to outsource tasks. The flexibility and scalability of UASSIST.ME are just an additional trait to their cost-effective services. You can choose them if you want to cut your expenses while still getting a quality VA to support your business growth. All UASSIST.ME experts are bilingual, college-educated, and culturally fit to your company and needs. They are a true revelation of the values of optimism, agility, and commitment. Full Review

  • Tech-savvy
  • English/Spanish services
  • Dedicated account manager
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Reception HQ believes in the power of establishing a human connection with every call and helping your business grow. Its local 24/7 receptionists will answer every call, provide plenty of administrative services, and make sure all clients are listened to, valuing their requests, comments, etc. Full Review

  • Native English speakers
  • All-American team
  • Superior VA matching
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Virtual Assist USA is an online assistant service that likes to be proactive with its clients. They handle everything about your business as if it were their own. The services at Virtual Assist USA are not just an employee-customer relationship – the company’s goal is to help people. It achieves this through loyalty, experience, and education. What’s more, the team are always prepared to admit their mistakes. If you don’t want to get a fully-automated assistant, Virtual Assist USA would be the right choice for you. Full Review

  • Dedicated team
  • Free initial consultation
  • Immediate solution providers
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The round the clock services and dedication to excellence make this outsourcing company a specialist for the global market. You can avail of the following services: Call center outsourcing Email support services Live chat support Third-party verification Virtual assistant Workforce management services Full Review

  • Exclusive trial version
  • Highly-skilled workforce
  • Affordable pricing
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MyTasker is among the best virtual assistant companies because of the special support it offers to clients. It is of great help in the most difficult times, including the replacement of a virtual assistant, emergency support. It can get a helping hand from other VAs before major events, allowing it to gather a dream team anytime you need a boost, enabling your business to grow. Full Review

  • Flexible plan migration
  • Unique 10-step VA matchmaking
  • Money-back guarantee
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The award-winning company Time etc is highly rated and also recommended by Inc. magazine for providing reliable and trustworthy services. Its motto is to get every entrepreneur’s work off their shoulders, so they can have a bit of time for themselves and get home early. By letting Time etc manage some administrative tasks for you, you’ll get more time for yourself. Full Review

  • Dedicated VA
  • Dedicated account manager
  • High client retention rate
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An incredibly high client retention rate of 98.4% means clients are quite happy with WoodBows’ services. The VAs at WoodBows are all-in-one talents who will provide website maintenance, administrative support, online marketing, social media management, and CRM management whenever you need them. Full Review

  • Customized VA matching system
  • Dedicated Solution Consultant
  • Excellent security
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BELAY provides virtual specialists to help your organization grow. Whether you need a Virtual Assistant, Bookkeeper, Web Specialist, or Social Media Strategist, BELAY has the right team member ready to help you excel without the added stress of having to do everything on your own. BELAY will search the entire country to find the right contractor for your needs so that you can have more time to focus on your goals. Full Review

Virtual Assistant Companies – A Valuable Asset for Entrepreneurs and Organizations

We can all do with a helping hand. That’s why we, at HostingTribunal, decided to review the best virtual assistant companies. We took a look at what their best features are, so you can decide what suits you best.

The 13 Best Virtual Assistant Companies of 2020

Specialty Answering Service
Specialty Answering Service

BEST 24/7 LIVE ANSWERING SERVICE

Starting at
$ 31 /mo
  • FREE PLAN 14-day free trial
  • MAXIMUM MINUTES 10,000 per month
  • PROOFING & EDITING No
  • TRAVEL ARRANGEMENTS No
  • IT SUPPORT No
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Eight available plans
  • Affordable pricing
  • Free trial
  • Excellent security
  • Local number included
  • Superbly trained staff
  • $50 setup fee
  • Limited industries
  • No personal assistants

Best Live Answering Service for exceptional 24/7 coverage.

Location

King of Prussia, Pennsylvania.

Languages

English and Spanish

What Is Specialty Answering Service (SAS)?

Specialty Answering Service is a bilingual call center company that helps fast-growing businesses close deals and provides amazing live customer support 24 hours a day. SAS provides friendly virtual receptionists and personalized call handling. It offers plans to accommodate any business.

Specialty Pricing

Specialty is an affordable service. It offers multiple pricing options, both per call and per minute, and both at low prices. You are free to decide which plan structure is best suited to your needs. Toll-free and local numbers are included in every package.

Specialty Best Features

  • Custom accounts and call scripting – Done to ensure flawless branding
  • Customer Support – SAS offers by phone, email, social media, and live chat
  • Straightforward Approach – You pay only for what you use, with no unnecessary fees or hidden costs
  • Intensive Staff Training – It takes twice as long as the industry standard
  • Personalized Approach – Access to a single account manager who works with just a handful of customers
  • Fast Service – SAS guarantees that inbound calls are answered in three rings or less.
  • Utmost Security – The call center is ISO 27001 certified and PCI compliant to ensure maximum security.
  • Free two-week trial period – Ability to learn how the solutions will improve your business performance

What We Didn’t Like

  • SAS charges a one-time fee of $50 to set up your account.

Specialty User reviews

  • Most of the reviews on Clutch.co concerning the services of Specialty Answering Service are positive, reaching a rank of 4.4 stars out of 5. This makes Specialty Answering Service one of the top virtual assistant companies on this user review site.
  • Users at Trustpilot.com are also happy with the fantastic customer service at Specialty Answering Service. Out of 81 reviews, the average is 4.6 stars.

We Recommend Specialty for

  • When you’re looking for a provider that offers different plans.
  • When you’re unsure how much service you will require, SAS pay-as-you-go can be a great solution.
Westpark Communications
Westpark Communications

BEST FOR CUSTOM CALL CENTER SETUPS

Starting at
$ Custom
  • FREE PLAN N/A
  • MAXIMUM HOURS N/A
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS No
  • IT SUPPORT No
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Personalized service plans
  • Multilingual services
  • 24/7 live service staff
  • Disaster-ready
  • Top training and culture
  • Secure infrastructure
  • Undisclosed pricing
  • Limited industries

Best for fully customized call-center solutions

Location

Houston, Texas

Languages

English and Spanish

Westpark provides US-based agents who are thoroughly trained in the specifics of your call handling procedures. Agents are tested for typing speed, spelling, grammar, and comprehension, as well as communication and listening skills. All Westpark agents are trained internally and work in a state-of-the-art call center. In the event of pandemics and natural disasters, the agents can also be deployed remotely.

Westpark Communications Pricing

Westpark Communication offers flexible plans without long-term contracts that can be adapted to your company’s needs. The tailor-made rates and service plans allow you to scale up or down at any time.

Westpark Communications Best Features

  • Personalized services – All services are tailored to the way you want to serve your customers.
  • Flexible plans – Westpark Communications do not require long-term contracts and can be adapted to your business.
  • Advanced automated infrastructure – Westpark Communication utilizes the latest technology to ensure that your data is kept safe and secure.
  • Round the clock availability – Live service staff available 24/7, including all major holidays
  • Multilingual services – You can choose whether you’d like services in English and Spanish, with translators on speed dial for other languages.
  • Widespread location wise – Offices in multiple locations and data centers
  • Strong company culture – In-house training and culture with some of the lowest turnover in the industry

What We Didn’t Like

  • Undisclosed information about pricing
  • No free trial

Westpark Communications User Reviews

Out of 29 reviews, the average grade of Westpark Communications is 3.4 stars at Indeed.com.
When it comes to client reviews, on Clutch.co, there are only 4 reviews by users and the mark 4.8 stars may not be objective.

We Recommend Westpark Communications for

  • When you’re looking for tailor-made rates and service plans
  • When you need multilingual services
  • When you need 24/7 live service staff
Boldly
Boldly

EXCELLENT PREMIUM VIRTUAL ASSISTANTS & MARKETERS

Starting at
£ 990 /mo
  • FREE PLAN No
  • MAXIMUM HOURS Up to 160 hours per month
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Excellent scalability
  • Affordable pricing
  • Highly experienced staff
  • Personal virtual assistants
  • Multilingual services
  • US/Europe based staff
  • Personalized matching process
  • No free trial
  • Business hours only

Best remote staff, premium virtual assistants, marketers, and more on a monthly subscription.

Location

Towcester, UK, and New York

Languages

English, German, French, and more

What Is Boldly?

Boldly is a Premium staffing company with team members in North America and Europe. It helps founders and executives to move their business forward by providing highly qualified remote employees they can trust for a simple monthly subscription to represent their company and take on responsible roles.

Boldly Pricing

Affordable subscriptions offer exceptional value, especially considering the skills that the Boldly assistant has. Whichever plan you choose, you benefit from the same personalized matching process and quality. A 30-hour plan starts at £990/mo + VAT. This includes a virtual executive assistant, project management, email marketing, social media, content marketing, accounting, and customer service.

Boldly Best Features

  • Extensive experience – Boldly employees have 10-15 years of experience in their field and have the skills, track record, and maturity to handle more complex tasks and to represent you as an integral part of your team.
  • Get to meet your assistant before subscribing to their service – Boldly will carefully match you with a dedicated assistant. You’ll have the opportunity to meet them before you decide to subscribe.
  • Always there to fulfill your needs – The extended team will accompany you every step of the way to cover a busy weekend or emergency.
  • Worldwide teams – The teams are based in North America and Europe, so they can help you bridge the gap between countries and continents and easily enter new markets with ease, handling your job in multiple languages.
  • No hidden costs – There are no additional costs for your Boldly Assistant to use your company’s email, perform urgent tasks, or add additional users.

What We Didn’t Like

  • No trial
  • No information offered in regards to unused monthly hours
  • The virtual assistants work business hours only

Boldly User Reviews

  • When it comes to reviews by employees, on Glassdoor, it has a rank of 4.9 out of 64 votes. It’s mostly because of the freedom they are getting due to the remote work.

We Recommend Boldly for

  • When you’re looking for more than just a virtual assistant to support customers
  • When you want to take the opportunity to get to know your assistant before you start your subscription
  • When you need agents with 10-15 years of experience
SureCall
SureCall

BEST FOR OMNI-CHANNEL SERVICES

Starting at
$ Custom
  • FREE PLAN N/A
  • MAXIMUM HOURS N/A
  • PROOFING & EDITING No
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Omnichannel solutions
  • Multilingual services
  • US/Canada offices
  • Secure data centers
  • No free trial
  • Pricing undisclosed

Best for omni-channel customer support service

Location

  • Denver, Colorado
  • Calgary, Alberta, Canada

Languages

Multilingual

What Is SureCall?

SureCall is an award-winning provider of customer support services. It provides multilingual inbound and outbound customer support through multiple channels. The company specializes in technical support and customer service, inbound sales and order processing, and outbound telephone sales and telemarketing. This means your customers are served via voice, webchat, email support, and social media.

SureCall Pricing

The information is not available on the website, but you can request it by filling out a simple request form or by calling one of the offices in the US or Canada directly.

SureCall Best Features

  • Cover everything – Handles every transaction and connection for your business, regardless of the channel through which it occurs.
  • Latest technology – Applications that move seamlessly between cloud platforms thanks to the best virtual assistant software
  • Utmost security – Secure data centers and secure online payment processes
  • Omni Channel solutions – Ensure that all your transactions flow smoothly and can be easily processed through a single super-secure platform
  • Fully customized design elements – They allow SureCall to create any solution needed to streamline business processes and the virtual assistant software.
  • Always there for your needs – Warranty helpdesk and customer service helpdesk
  • Virtual Receptionist reservation and registration
  • Order entry, food service delivery processing
  • Surveys
  • After-hours customer service escalation
  • Real estate services
  • Online processing, email response services, data collection and processing, and more

What We Disliked

  • Information about pricing is not offered. You have to fill out a request form or call one of the offices.

SureCall User reviews

  • On Glassdoor.ca, according to the employees’ reviews, SureCall has earned 3.4 stars.
  • This VA company has two excellent reviews from clients on Clutch.co. However, due to the low number of responses, we cannot really know whether the rating is objective or not.

We Recommend SureCall for

  • Foodservice delivery businesses
  • Multilingual service and support
  • If you need your customers to be serviced via voice, webchat, email support, and social media
Intelligent Office
Intelligent Office

BEST VIRTUAL OFFICE SERVICES

Starting at
$ Custom
  • FREE PLAN Yes
  • MAXIMUM HOURS N/A
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Virtual Address
  • Office space
  • Professional meeting rooms
  • Premium personal assistants
  • On-demand phone answering
  • US/Canada offices
  • No free trial
  • Undisclosed pricing

Best for office space, phone answering, and professional virtual assistants.

Location

  • Denver, Colorado,
  • Over 60 Intelligent Office locations across the US and Canada

Languages

English

What Is Intelligent Office?

Intelligent Office offers customized solutions for companies of all sizes. This can be a virtual office, meeting rooms, or an assistant. The Intelligent Assistant can help you answer calls, contact potential customers, make appointments, or do anything else because it easily can be tailored to your needs.

Intelligent Office Pricing

You can try Intelligent Office services free of charge. You can get a free meeting room, a virtual assistant, a free phone trial, free phone answering, or even an entire day of Executive Assistant Suite. To get a quote for your business needs, you should contact the company directly.

Intelligent Office Best Features

  • Office space – Specifically designed to maximize your productivity and impress your customers
  • Meeting rooms – A professional meeting room (without long-term commitments), equipped with whiteboards, projectors, comfortable seating, telephone, and even coffee and tea
  • Virtual address – In addition to an address on your business card, you will receive a place where your documents and other deliveries are received and forwarded according to your needs
  • Telephone answering – In case your potential customer calls and you need a professional virtual receptionist to act as the first point of contact for your company
  • Virtual Assistant – A highly qualified assistant with the specific skills you need, whether it is contacting potential clients, making appointments, or other tasks

What We Disliked

  • Undisclosed information on pricing on the website. You need to request a quote.

Intelligent Office User reviews

  • Reviewers recommend the Executive Suite because it provides a complete virtual assistance services list that allows you to save money by simply deploying the Intelligent Office team rather than hiring, training, and managing your own staff.
  • At Clutch.co, from 26 reviews, Intelligent Office has earned 4.5 stars, making it one of the top virtual assistant websites.

We Recommend Intelligent Office for

When you need an address for your company and a first point of contact for potential customers
When you are looking for a meeting room to impress your customers
When you are looking for a professional virtual assistant

UASSIST.ME
UASSIST.ME

BEST VIRTUAL ASSISTANT FOR EVERYDAY BUSINESS NEEDS

Starting at
$ 399 /mo
  • FREE PLAN N/A
  • MAXIMUM HOURS Full-time
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • 20+ areas of expertise
  • Entire team outsourcing
  • English/Spanish services
  • Customized services
  • No back-up assistant
  • Administrative tasks only
  • No free trial

Best virtual assistant for your everyday business needs

Location

El Salvador

Languages

English and Spanish

What Is UASSIST.ME?

UASSIST.ME offers you the best virtual assistants to help you grow your business by eliminating the need to spend valuable time on administrative tasks that do not require strategic decision-making.

UASSIST.ME Pricing

UASSIST.ME is one of the virtual administrative assistant companies that offer different plans according to your needs.

The plans are available in three categories: virtual support, design and development, and other solutions. The monthly fee covers employee salary, benefits, vacation time, bonuses, and office space and equipment. It includes scanning, emailing, data entry, and so on, as well as unlimited calls in the US and Canada.

UASSIST.ME Best Features

  • Solid knowledge – Management team with US college and work experience and various backgrounds such as marketing, finance, business, public relations, programming, and design
  • Internationally recognized winner – Extensive experience in the sector, with several awards over the years.
  • Matching your time needs – Adaptable to all North American time zones.
  • Location where the US dollar is the official currency.
  • Neutral accents and bilingual services in English/Spanish.
  • Very low supervisor to employee share – ecommerce, administrative, marketing, legal, real estate, and community solutions.
  • Quick and easy procedure for hiring a virtual assistant. Once you choose one of the plans and meet your assistant, you are ready to go.

What We Disliked

The minimal hour plan doesn’t include a backup assistant. You have to subscribe to the plans with more hours for this service.

UASSIST.ME User reviews

  • UASSIST.ME has plenty of positive virtual personal assistant reviews, on Clutch.co, with an average of 4.6 stars. This makes UASSIST.ME one of the best virtual assistant companies for 2020, providing extraordinary assistants for extraordinary people.
  • According to UASSISTME reviews, this company provides the best personal assistant professionals who are well-prepared and deliver high-quality work.

We Recommend UASSIST.ME for

  • When you need bilingual virtual assistance services in English and Spanish.
  • When you want to save valuable time on administrative tasks that do not require strategic decision-making.
  • If you need virtual assistance in ecommerce, administration, marketing, legal matters, real estate, and community.
ReceptionHQ
ReceptionHQ

BEST RECEPTIONIST SERVICES

Starting at
$ 20 /mo
  • FREE PLAN 7-day trial
  • MAXIMUM HOURS 200 calls per month or 500 hours per month
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT No
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Tech-savvy
  • English/Spanish services
  • Scripted call answering
  • Dedicated account manager
  • Highly professional VA
  • Initial setup from $50
  • Services vary upon quality

Best professional virtual receptionist and phone answering services.

Location

Phoenix, Arizona

Languages

English and Spanish

What Is ReceptionHQ?

ReceptionHQ offers virtual receptionists and solutions and services for telephone answering. Regardless of the size of your business, your company will benefit from the human assistant connection, as a friendly, professional receptionist always answers your customer or client calls.

ReceptionHQ Pricing

ReceptionHQ offers a free seven-day trial period, which you can try out before you buy. You don’t need to provide a credit card. After the trial period, you can choose a month-to-month subscription for full control.

ReceptionHQ Best Features

  • Always there for you – Round-the-clock answering service for phone calls by a US-based receptionist who uses your script to ensure that all calls represent your brand and values
  • Call forwarding, messaging service, and personalized greeting
  • The freedom to keep your existing number or get a new one
  • Customized queuing messages – In order to give your business a certain level of professionalism
  • High level of professionalism – A professional virtual assistant to answer your customers’ questions over the phone, make appointments, manage reservations, and change bookings
  • Dedication and customization – A dedicated account manager and customized service that is fully tailored to meet your evolving needs

What We Disliked

The plans for personal assistants have an initial setup from $50 depending on the complexity.

ReceptionHQ User reviews

  • ReceptionHQ has an average rating of 4.2 stars on Clutch.co. Users say there were “zero calls missed” due to the efficiency of ReceptionHQ’s virtual secretary services.
  • ReceptionHQ also has a good reputation among employees. Their rank 4.1 stars on Indeed.com, with employees saying that it’s “the most positive culture where your voice is heard.”

We Recommend ReceptionHQ for

When you need highly professional bilingual virtual assistance services in English and Spanish
ReceptionHQ provides a user-friendly customer portal and smartphone apps for tech-savvy clients. You can easily manage your call, greeting, transfer, forwarding, and message preferences in real time via the online customer portal or via the best virtual assistant app for iPhone and Android.

Virtual Assist USA
Virtual Assist USA

THE MOST EFFICIENT ASSISTANTS

Starting at
$ 38 /hour
  • FREE PLAN N/A
  • MAXIMUM HOURS N/A
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Native English speakers
  • All-American team
  • Area specialist VAs
  • Proven experience
  • Excellent workforce development
  • Trained back-up available
  • Superior VA matching
  • No instant turnaround
  • Limited expertise areas
  • Undisclosed pricing
  • No free trial

The best virtual assistant for hiring an entire expert remote team on-demand.

Location

Pittsburgh, Pennsylvania

Languages

English

What Is Virtual Assist USA?

Virtual Assist USA is on the top of the list of virtual assistant companies for small businesses, entrepreneurs, and even Fortune 500 corporations who do not have the equipment, funds, desire, or need to hire a full-time in-house employee.

Virtual Assist USA Pricing

You are never bound by a contract or forced to use or lose your hours monthly. There is never a minimum number of hours. You pay for what you use to the minute. The Virtual Assist USA system methodically records time in one-minute increments so that the billing is correct every time.

Virtual Assist USA Best Features

  • Knowledgeable and experienced team – All virtual assistants have a college education and at least a decade of experience, and the team is constantly trained to keep up with new trends.
  • Easy process of acquiring a VA – No hiring costs and no interviews.
  • Half time availability– Virtual assistants are shared with a few other clients, so they are available for all communication within half a working day.
  • Highly collaborative team – Virtual Assist USA works as a collaborative team, providing specialists in areas such as marketing, technology, social media, and more.
  • Not an outsourcing company – An all-American team based entirely in the US. All virtual assistants are native English speakers.

What We Disliked

  • You can’t interview the virtual assistant
  • No instant turnaround

Virtual Assist USA User Reviews

  • The personal assistant site Virtual Assist USA has a 4.5-star rating on Clutch.co based on four client reviews. Users like their professional VAs, the human touch, and the excellent service.
  • Based on seven employee votes on Glassdoor.com, Virtual Assist USA has a rating of 4.2, making it a perfect place to work as an online virtual assistant.

We Recommend Virtual Assist USA for

  • When you look for a virtual assistant who is a native English speaker.
  • When you need an all-American team working entirely in the US
  • When you need a specialist in areas such as marketing, technology, social media, and more.
Call Center Pros
Call Center Pros

THE MOST AFFORDABLE OUTSOURCING SOLUTIONS

  • FREE PLAN N/A
  • MAXIMUM HOURS N/A
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS No
  • IT SUPPORT No
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Dedicated team
  • Free initial consultation
  • Immediate solution providers
  • Available 24/7
  • Affordable pricing
  • Undisclosed pricing
  • No free trial

Best in providing affordable and effective outsourced solutions for today’s global market.

Location

Hollywood, Florida

Languages

English

What Is Call Center Pros?

Call Center Pros is a complete business process outsourcing service provider for inbound and outbound call center solutions, personal virtual assistants for busy executives and managers, live chat, and email support agents.

Call Center Pros Pricing

Call Center Pros offer various price plans. However, you will need to fill out a simple form with basic information about your business request to receive the information.

Call Center Pros Best Features

  • Full time availability – Call Centre Pro offers are available 24 hours a day.
  • Professionalism – Every phone call is answered promptly and precisely by agents with neutral and clear accents.
  • Culture match – Outsourced services designed specifically for businesses in the United States
  • Instantly approachable agents – Live chat support agents are available with one click to provide an immediate solution.
  • A dedicated team to help coordinate, hire, train, and manage all hired employees
  • Free initial consultation – This way you can find out what Call Centre Pros can offer your business.

What We Disliked

Undisclosed information on pricing on the website. You need to request a quote. However, you get a Free initial consultation, so you can discover what Call Center Pros is able to offer your business.

Call Center Pros User Reviews

  • As one of the best virtual assistant companies, Call Center Pros has a 4.0-star rating on Indeed.com by employees, 4.5 stars on Clutch.co, and 4.7 stars on its Facebook profile given by 62 users.
  • Clients praise the company for its efficiency, as well as the time and money-saving potential Call Center Pros offers.

We Recommend Call Center Pros for

  • When your business is located in the US
  • When you are a business executive or manager
  • When you need live chat and email support
MyTasker
MyTasker

BEST FOR HIGHLY-SKILLED, AFFORDABLE VA SERVICES

Starting at
$ 140 /mo
  • FREE PLAN Exclusive trial
  • MAXIMUM HOURS Full-time
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Exclusive trial version
  • Highly-skilled workforce
  • Affordable pricing
  • Meticulous precision performance
  • Dedicated virtual assistants
  • English only support

Best for skilled virtual assistants.

Location

Kolkata, India

Languages

English

What is MyTasker?

MyTasker provides virtual reception services, customer service, online accounting support, marketing services, administrative services, and writing support for offshore customers. A team of qualified virtual assistants ensures that each task is performed with precision and completed on time. MyTasker is top of the list of best virtual assistant companies in India.

MyTasker Pricing

Subscription plans range from 10 hours/30 days to full Dedicated Assistant. MyTasker introduced a “pay as you go” plan with unlimited validity, allowing members to use the service on demand without a monthly subscription. MyTasker also offers additional discounts of 5%, 10%, and 15% on a recurring basis if you choose a quarterly, semi-annual, or annual plan.

MyTasker Best Features

  • Ideal for smaller companies – Provides services for small, medium, and large companies, as well as for startups and individuals.
  • New, creative approach – Creative thinking, developing out-of-the-box strategies, and innovative business development solutions for clients worldwide.
  • Dedicated virtual assistants
  • Seasoned experts – Assistants with years of quality experience in administration or accounting, website design & development, or writing
  • Professionalism – Every single task or project is executed with meticulous precision.
  • Free starting point – Exclusive trial version that allows clients to set up their work process, share their instructions, and make a proper assessment before proceeding with any of the plans.
  • Loyal and secure employees – All employees have undergone thorough background checks, and each employee must sign a Non-Disclosure Agreement (NDA ). In addition, MyTasker is always willing to sign an NDA with any customer or company.

What We Disliked

  • Only English language virtual personal assistant online.

MyTasker User reviews

  • Employees at MyTasker for Glassdoor.com rate it with 4.2 stars.
  • The client testimonials on MyTasker’s website describe it as efficient in communication, valuing its services and the 24/7 virtual assistant option.

We Recommend MyTasker for

When you need to try the service before you subscribe.
If you need assistants with years of experience in administration or accounting, website design & development, or writing.

Time etc
Time etc

BEST FOR ENTREPRENEURS & PROFESSIONALS

Starting at
$ 270 /mo
  • FREE PLAN Free trial with a value of up to $25
  • MAXIMUM HOURS 60 hours per month/bigger plans available on request
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Flexible plan migration
  • Unique 10-step VA matchmaking
  • Experienced Virtual Assistants
  • Money-back guarantee
  • Free trial
  • Same day service
  • Dedicated VA
  • English only support

Best virtual assistant for a US-based VA who can take care of your to-do list for a fraction of the cost of a full-time assistant.

Location

New York

Languages

English

What Is Time etc?

Time etc provides Virtual Assistant for entrepreneurs who need help with tasks such as managing their schedule, finding the cheapest flights, writing a blog post, doing research on a particular topic, or writing tweets.

Time etc Pricing

You can get your own dedicated assistant from just $270 a month. With each plan, you can add unlimited tasks to the Virtual Assistants. It’s free to add additional assistants and users, you get premium support, and your unused hours are rolled over.

Time etc Best Features

  • No obligation or contract that ties you to their services – You can change or cancel plans at any time.
  • Thorough process of recruitment – A unique 10-step selection process means you know that your Time etc
  • Virtual Assistant will be trustworthy, reliable, and dependable.
  • Highly experienced experts – Experienced US Virtual Assistants with an average of 12 years of experience working in companies such as Apple, AOL, and Virgin.
  • Any type of help – Assistance with administrative tasks and organization, writing, social media and marketing, research, sales, and more.
  • Free trial without a credit card or purchase and with a value of up to $25
  • Money-back guarantee for every task
  • Easy to access – Access via web, mobile applications, email, and phone

What We Disliked

  • No info on whether multilingual support is available.

Time etc User reviews

  • Based on 104 employee reviews on Glassdoor.com, Time etc has a rating of 4.6 stars.
  • Users say customer service at Time etc is excellent, perfect for small business owners due to affordability and effectiveness.

We Recommend Time etc

  • Daily tasks such as writing, social media, and marketing, research, sales, administration, organization, and much more
  • If you want to be involved in the process of matching with the personalised virtual assistant
WoodBows
WoodBows

BEST FOR US BASED VAS

Starting at
$ 49.9 /week
  • FREE PLAN N/A 1000+ clients served
  • MAXIMUM HOURS Full-time (40 hours per week)
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Dedicated VA
  • Dedicated account manager
  • High client retention rate
  • Simple four-step subscription
  • Different prices for various locations
  • English only support
  • No free trial

Best for hiring a US-based virtual assistant or an overseas-based one on different weekly plans.

Location

  • Miami, FL
  • India
  • Philippines

Languages

English

What Is WoodBows?

WoodBows provides virtual assistant services that enable business owners, entrepreneurs, and executives to save as much time as possible and focus on their business growth and achieve a healthy work-life balance.

Virtual assistants can help with business operations, accounting, administrative tasks, customer service, calendar management, digital marketing, online lead generation, ad placement, calendar management, appointment setup, lead tracking, website maintenance, social media management, transaction, and CRM management.

WoodBows Pricing

WoodBows offers flexible weekly plans for over 1000 customers. No contract is required, and you are free to cancel at any time. You can choose from 5-, 10-, and 20-hour plans or opt for the full-time plan. In addition, you can always request a free consultation if you need anything else. The prices for US-based assistants are different from those for virtual assistants in the Philippines and India.

WoodBows Best Features

  • Latest technology and tools to monitor progress – WoodBows uses the Time Doctor Tool for time tracking and project monitoring.
  • Experienced experts – Professional virtual assistants with college degrees and more than 10+ years of experience
  • Full-time availability of your VA – The dedicated virtual assistant will be available by phone around the clock.
  • Knowledge and fluency – All virtual assistants are native English speakers or speak fluent English.
  • Different locations – The staff work from well-supervised offices in the US, Philippines, and India.
  • Various specialties – Specialties include real estate, web and graphic design, digital marketing, customer service, application development, software development, content writing, and data entry.

What We Disliked

Prices for US-based virtual assistants are different from those for virtual assistants in the Philippines and India.

WoodBows User reviews

  • The only review on Clutch.co says “WoodBows’ virtual assistants are extraordinarily good.”

We Recommend WoodBows for

  • When you need native or fluent English speakers.
  • When you need help with areas such as real estate, web and graphic design, digital marketing, customer service, application development, software development, content writing, and data entry.
BELAY Solutions
BELAY Solutions

BEST FOR EXPERIENCED SOCIAL MEDIA MANAGERS

Starting at
$ Custom
  • FREE PLAN N/A
  • MAXIMUM HOURS N/A
  • PROOFING & EDITING Yes
  • TRAVEL ARRANGEMENTS Yes
  • IT SUPPORT Yes
  • ANSWERING SERVICES Yes
  • SOCIAL MEDIA Yes
  • Dedicated VA
  • Customized VA matching system
  • Dedicated Solution Consultant
  • Excellent security
  • No free trial
  • Pricing undisclosed
  • No rollover of hours
  • Only available on business days

Best for hiring virtual assistants and bookkeepers, web specialists, and social media strategists.

Location

Roswell, Georgia

Languages

English

What Is BELAY?

BELAY is one of the best virtual assistant companies Reddit users recommend. BELAY has several experts you can choose from to help you handle your workday. The company offers virtual assistance, website maintenance services, social media strategist services, and website maintenance services. All VAs are US-based and completely remote, BELAY will guide you on your journey to finding the best expert for you.

BELAY Pricing

To get started, you can schedule a time to talk with someone on BELAY’s team to define your unique needs. A Client Success Consultant will guide you every step of the way once you sign your custom agreement.

BELAY Best Features

  • Experienced and proven team – US-based contractors with proven and tested experience
  • Remote work – All work is done remotely, which allows you to save money and time.
  • Professionalism – You get one dedicated VA that the company matches you with based on your needs, industry, personality, and working style.
  • Always there to meet your needs – In case the dedicated VA doesn’t match your needs, your Client Success Consultant will help you find a new match.
  • Security – All contractors sign a Confidentiality Agreement to protect you and your business.
  • Perfect matching tool – A customized system to match you to someone equipped to handle everything you need accomplished.

What We Disliked

BELAY will bill you for the hours you haven’t used throughout the month. They do not roll over to the next month.

BELAY User Reviews

BELAY reviews by 156 employees on Glassdoor.com agree the company provides one of the best virtual assistant services out there, earning 4.7 stars on average. Being a BELAY virtual assistant brings satisfaction to employees.
You can also check out several testimonials by some clients on BELAY’s website.

We Recommend BELAY for

  • When you need one of the best virtual assistant websites, which has made it to Inc. 5000 six years in a row.
  • When you need a guide every step along the way.

Great Virtual Assistant Companies that Didn’t Make the Cut

Besides the 13 best virtual assistant companies, there are some honorable mentions we wanted to include.

VA Talks is a virtual assistant company that offers expert VAs for you to outsource all time-consuming tasks.

CanadaDirect offers outbound marketing solutions at a lower cost and guarantees dramatic improvements to quality and exceptional customer experience.

Avirtual allows you to recruit a high-quality virtual assistant without paying agency fees. It’s employees have experience in companies like Savills, Goldman Sachs, and the Berkeley Group. Avirtual offers a 30-day money-back guarantee and instant cancellation.

Unity Communications provides services for customer service, call center, accounting, and healthcare initiatives. You get access to quality operational outsourcing resulting in greater bandwidth and efficiency, scheduling freedom, and employee satisfaction.

Physician Answering Service is dedicated first and foremost to the medical field. With more than three decades of experience, PAS provides efficient communication between the patients and the employees within your office or clinic.

GetMagic provides a remote workforce made up of college-educated staff with strong experience in admin, sales, and recruitment best practices. You can use Magic services to grow customers, scale talent, and increase organizational efficiency.

Rem Source provides virtual assistant teams for solopreneurs and small virtual assistant business teams across many industries including consulting, coaching, real estate, medical, mental health, construction, non-profit, manufacturing, and finance.

Last but not least, Apex Global provides a personalized, hands-on finance management team that can help you with services like billing, financial management, human resources, purchasing & cost containment, and more.

How We Ranked the Best Virtual Assistant Companies

  • Location – We selected companies that are located in the US and Canada and companies with US-based management.
  • Services – We analyzed what the company offers and what are the main services it provides.
  • Pricing – We analyzed the pricing plans if disclosed on their website and what kinds of service they offer in case pricing plans aren’t available – free consultation, quote request, free trials, etc. We then looked at what would happen if you don’t use all the hours you paid for. We also searched for hidden fees and additional charges for setting the plan, etc.
  • Features – We examined all the key features the companies provide such as bilingual services, security, staff quality, knowledge and experience, the simplicity of the setting up process, etc.
  • Analysis – We mapped out and highlighted the unique features the companies offer and pointed out what we dislike to help you get a clear picture of what the disadvantages and advantages are.
  • User reviews – We examined reviews from current and previous users to find insightful data to support your decision-making process.

What Are Virtual Assistance Companies?

Virtual assistant firms provide virtual assistants who can be either trained professionals in customer service or skilled and experienced professionals in various industries. They provide their services to different customers, such as solopreneurs, small businesses, and large enterprises.

Who Hires Virtual Assistants?

Regardless of what industry you work in, and whether you’re a solopreneur or enterprise, you could use the services of virtual assistants. Usually, executives and managers who need support with admin tasks hire virtual assistants. Additionally, many businesses hire a virtual assistant agency to ensure high-quality customer support.

How to Find a Virtual Assistant?

You can find the best companies that provide virtual personal assistant services online. Some of the service providers have set up service and pricing plans available. So, all you need to do is subscribe. Others can create personalized services for you, but you have to request a quote or schedule free cancellations first.

How to Hire a Virtual Assistant?

Different companies have different processes. The best place to hire virtual assistant is definitely online. For some services, you only have to subscribe to get a dedicated team or a single virtual assistant.

The VA company will make sure to find the best match for you.

On the other hand, if you like to meet the assistant before you subscribe to the virtual assistant websites, many companies can arrange a meeting before you make a decision to use their services. Some companies offer trials, so make sure to check.

Wrap Up

Hopefully, our list of the best virtual assistant companies will help you find the perfect VA for your needs. Depending on your preferences, you can choose from plenty of options that are all amazing in different ways.

Who knows, maybe you’ll choose a hybrid virtual assistant. But that’s great, too. In our reviews, we highlighted the key features of the VA companies, so it’s easier for you to spot and hire a VA that best suits your needs.

Now, more than ever, all of our daily tasks and responsibilities tend to be in the digital world. Having a VA can really make your workflow more efficient, so you can focus on your priorities and manage things more effectively.

With the recent developments in the digital world and as we move towards a new digital economy, we shouldn’t be surprised if you soon come across a review of the best virtual assistant AI or directly communicate with one of them.

FAQ

How do I find a good virtual assistant?

Hiring a virtual assistant is easy and affordable, and a couple of options are available on the market. The first option is to search the web for personal assistant companies that will offer you their service immediately.

How to get a cheap virtual assistant website?

There are many freelancer websites that offer virtual services for prices that start at just $5. Some of the sites where you can find a cheap virtual assistant are Fiverr, UpWork, OnlineJobs, and Task Virtual. These sites are very easy to work with. You can also see the virtual assistant reviews and rates and decide which one you want to hire.

What is the best virtual assistant company?

Finding a good virtual assistant company can be challenging. That’s why we’ve created this list of the top 5 virtual assistant companies that are on the market right now. The number one spot is reserved for Speciality Answering Services.

Where is the best place to get a virtual assistant?

Some of the best virtual assistant websites are Time Etc, Handy, Virtual Staff Finder, which are available for a monthly subscription. There are also some great websites that charge you per minute, including Magic, Fiverr, and Upwork.

 

What can a virtual personal assistant do?

The specific tasks of a virtual assistant change according to the client’s needs. Some of the responsibilities are handling bookkeeping tasks, posting regular updates on social media, or writing articles for a blog. Other virtual assistant tasks include managing email accounts, scheduling appointments, making phone calls, or making travel arrangements.

What skills should a virtual assistant have?

Being a great communicator is the most basic skill for a virtual assistant. This is because they communicate mainly through instant messaging and email. Also, the VA will constantly interact with people to create schedules, fix meetings and make appointments. Other skills that are required of VAs from the best virtual assistant companies are proficient computer knowledge and typing skills.