SiteGround is topping many reviews for web hosting in Australia for a reason.
The company has been operating for more than 15 years and currently hosts over 1.8 million domain names. Founded in the Bulgarian capital of Sofia, SiteGround occupies four offices in Bulgaria, Spain, and the UK.
Remarkable performance stats and excellent customer care are the provider’s two strongest selling points.
To serve clients from all over the world, SiteGround has strategically chosen its data center locations for best coverage. You can choose between:
- Iowa, US
- Chicago, US
- Amsterdam, NL
- London, UK
- Singapore, SG (best for Australia)
One benefit of choosing a global provider is it can often present a more affordable and feature-rich solution than its local counterparts.
It’s no surprise, really — Australia is not the cheapest country when it comes to technology services.
And yet, SiteGround manages to impress when it comes to how much more it has to offer:
Speed is of the essence, so SG turbocharges your account with the proprietary SuperCacher plugin. You can start with a 10GB account and grow from there.
I really like how SiteGround explains the bandwidth limits. Novice clients rarely have an idea what 100GB or 1TB traffic means — they need something more specific.
Like monthly user visits.
You get approximately 10,000 on the StartUp plan, 25,000 on the GrowBig package, and 100,000 with the GoGeek deal.
See? Clear as day.
A free site builder, CDN, and SSL certificate are available with every account. As you grow, you can upgrade and get more advanced control and management features.
It’s worth mentioning SiteGround is one of the closest partners and active contributors to the WordPress project. So if you want to host a WP website, you can safely start your search here.
When it comes to proper customer care, few can compete with SiteGround.
24/7 assistance via phone, chat, email, and tickets.
First ticket response within 15 minutes.
Always friendly and ready to help.
It sounds so simple, and yet so few hosts choose to focus on that.
My live chat was (as always) very fruitful and confirmed my good impressions of the SG support. The operator asked all the right questions and delivered the information in a comprehensive manner.
I also sent a support ticket with a WordPress installation issue. Sure enough, the reply came in 10 minutes with my fresh install ready to turn into a stylish website.
Excellent customer care goes a long way, and so will SiteGround.
Hands down, SiteGround offers one of the best web hosting in Australia, even without a server location in the land down under. Robust infrastructure and feature-rich accounts pair up with the most amazing support to create the perfect solution for online businesses. Not the cheapest out there, but certainly worth every cent.