The daily hustle and bustle of living in the city are exhausting. Let’s be realistic—nobody has the time to go on foot anywhere.
Fortunately, we have various solutions to this problem. Taxis, buses, bikes, trains—you name it. They all come with their level of efficiency, comfort, and budget restrictions.
The golden mean is different for every person. Still, there are a few options that are becoming increasingly popular, such as ridesharing services like Uber.
Would you like to find out more about the leading company in the private transportation industry?
Here are some Uber facts and insights that reveal how this business became so successful.
Speedy Uber Facts (Editor's Choice):
- Over 50,000 new drivers join the Uber platform every month.
- Uber has around one million drivers in the US.
- Uber had 109 million monthly active riders as of Q3 2021.
- In 2020, nearly 18 million rides were completed on Uber every day.
- Uber drivers had completed 10 billion trips worldwide as of June 2018.
- Uber's gross mobility bookings generated over $23 billion as of Q3 2021.
- The company operates in more than 80 countries and 10,000 cities.
Uber Demographics—Who Rides and Who Drives?
What does it take for a ridesharing company to remain a leader?
It has to do with customer satisfaction. Loyal Uber riders are the core of the company’s growth.
But what are the demographics of a Uber customer?
And who drives them around?
The company constantly tracks its customers’ data to improve its services. Let's take a peek.
1. Uber has 109 million monthly active riders as of 2021.
(Source: Backlinko)
This number includes Uber Eats and orders for meal delivery.
Uber stats reveal that the platform registered its highest engagement rate during Q4 2019, with 111 million monthly active riders.
However, Q2 2020 marked a record low due to COVID-19, with 55 million riders a month. Luckily, the business bounced back, almost returning to its previous state.
So, how many users did Uber have in 2021? Data from Q3 show it reached 109 million monthly active riders.
2. Uber's gross mobility bookings recorded $17.39 billion in 2020.
(Source: Backlinko)
2020 marked one of the largest drops in shares of Uber’s US rideshare bookings.
Even with the major lockdowns, the platform recorded $17.39 billion, or 62.66% of all bookings in the US.
According to the latest Uber usage statistics, the gross mobility bookings for 2021 nearly hit $30 million. This would be a 70% increase in just one year.
3. 58.7% of drivers exclusively use the Uber app.
(Source: Buildfire)
Uber customers are important to keep the business running, but so are the people who work there.
Uber driver statistics show that there’s a clear winner among ridesharing platforms. Nearly 60% of drivers use only Uber, whereas 16.8% work primarily with Lyft.
Of the remainder, 20% use the two companies equally. This leaves only 4.5% for other businesses.
4. Uber drivers make $364 per month on average.
(Source: Buildfire)
So, what attracts drivers to this platform in particular? Is it the popularity of the service? The competitive salary?
Let’s take a look at some more facts about Uber drivers to try to answer that question.
On average, Uber drivers make $364 a month. Although that sounds negligible, keep in mind that most people use the app as an additional rather than a primary income.
The average hourly rate is shy of $16. That’s pretty close to the Lyft drivers’ earnings. So perhaps people choose Uber simply because it’s the most popular option.
5. Uber Eats is the most popular food delivery service worldwide, with 66 million users.
(Source: BusinessofApps)
We mentioned the number of monthly active users of all Uber applications. But how many people use Uber Eats specifically?
The app extension was launched in 2014 and skyrocketed in the blink of an eye.
In 2016, Uber Eats users were five million. In 2020, their count reached 66 million. The app became an international leader in food delivery services.
6. Uber delivered more than 25,150 pounds of bananas in the US in September 2021.
(Source: Uber)
Are you ready for some shocking Uber facts?
Okay, let’s do this!
With the ongoing pandemic, Uber Eats has become everyone’s best friend. And what do people order the most?
As it turns out, the most ordered items on Uber Eats in the US are...bananas. Uber delivered over 25,150 pounds of bananas in September 2021 alone.
But people bought more than just bananas. Grocery deliveries increased drastically. One customer spent $7,719.82 on 218 grocery items. We guess they were preparing for an extensive lockdown.
Uber Ride Statistics
The undisputed success of Uber is evident. The company kept its leadership even during the unstable pandemic situation.
Still, the competitive advantage of Uber is in its international presence.
Check out these Uber stats to learn the company’s whereabouts.
7. Nearly 18 million rides are completed every day on Uber.
(Source: Uber)
Uber’s revenue is up. The number of both drivers and riders has increased. But how many Uber rides are completed per day?
The latest financial report released by Uber shows daily trips have increased by 39% since 2020. On average, 18 million rides are completed per day.
8. Houston is the city with the highest consumer engagement in the US.
(Source: Backlinko)
Logically, bigger cities need more transportation methods. Few people are crazy enough to drive to work in a megalopolis.
So, Uber’s popularity is highest in such areas.
Some of the largest cities ranked by Uber usage include Houston, Washington DC, Miami, New York City, Chicago, Boston, San Francisco, and Los Angeles.
9. The longest Uber ride was 39 hours.
(Source: Ridester)
A famous YouTuber known as MrBeast took a 2,256-mile-long Uber ride. The journey from North Carolina to Los Angeles lasted 39 hours and cost $5,500.
10. 97 fatal crashes between 2017 and 2018 involved Uber cars.
(Source: DlawGroup)
Sure, ridesharing services are affordable and convenient. But what about their safety?
It might sound like a strange question, but has anyone died in an Uber?
Unfortunately, the answer is yes. During only one year, car crashes involving Uber cars led to 107 deaths in total. 21% of the victims were Uber customers, 21% were Uber drivers, and 58% were third-party drivers.
Still, considering the overall number of trips, the rate of accidents isn’t higher than that involving regular car rides.
11. Uber operates in more than 10,000 cities across 80 countries.
(Source: WorldPopulationReview)
The first-ever Uber trip was across San Francisco in 2010. Over a decade later, how many countries is Uber in?
The more, the merrier, right?
Uber has spread across 80 countries and 10,000 cities in ten years.
The only things standing in the way of Uber’s further expansion are the laws and regulations in certain countries.
12. In 2015, a baby was born in the back of an Uber.
(Source: New York Post)
18 million daily Uber rides and most of them are ordinary—no flashy story to tell. Well, there are some exceptions.
In 2015, the pregnant Zanna Gilbert woke up with contractions and took an Uber with her husband. However, she ended up giving birth in the back of the car on their way to the hospital.
The story has a happy ending. Little Ela Melanie will always stay in history as the first baby born in an Uber.
13. Uber reached 10 billion trips worldwide in June 2018.
(Source: Uber)
Stats about Uber usage show the company has completed 10 billion trips worldwide by June 2018.
Back then, Uber was spread across 21 countries and five continents. And the next 10 billion are just around the corner.
Uber Revenue—Will the Upward Trajectory Continue?
Uber dominates the ridesharing industry globally. It might be due to the company’s wide coverage or years of experience, or loyal customers. No matter the reason, it’s one of the well-known Uber facts.
Still, a wise company always pays close attention to the competition.
You never know how the tides can turn.
Let us take a closer look at the companies breathing down Uber’s neck!
14. Uber’s market share of the US ridesharing services equals 68%.
(Source: Backlinko)
Uber dominates the US ridesharing market with 68%. Although this seems impressive, they are the lowest figures in Uber’s history.
In 2015, the company’s share of the market was 91%. So why are the numbers dropping?
The answer is quite simple—because of the emergence of Lyft and the never-ending Uber vs. Lyft rivalry.
15. 63% of ridesharing service users in the US are loyal to Uber.
(Source: Backlinko)
The global pandemic hit companies like Uber hard, but the platform still has its loyal user base.
Stats show that 63% of the ridesharing US customers use only Uber, 27% are loyal to Lyft, and 10% use both platforms.
16. Uber’s net revenue for Q4 2020 was more than $3.1 billion.
(Source: Statista)
Uber growth statistics reveal a 12% increase between the third and fourth quarters of 2020.
After a sudden drop to 1.9 billion in Q2 2020, the company had almost returned to its previous net revenue.
17. The average Uber rider spends $296 per year.
(Source: Second Measure)
Ridesharing fans that use both Uber and Lyft participated in a survey tracking their expenditure in a year.
Results revealed that they give more money for Uber than Lyft rides. On average, participants spent $296 on Uber and $190 on Lyft services.
That partly explains the difference in the market share of Uber vs Lyft.
18. Self-driving vehicles reached two million miles with Uber in 2017.
(Source: Uber)
In September 2016, Uber introduced the first self-driving vehicle pilot launched in Pittsburgh.
Uber stats show the vehicles reached two million miles in December 2017. On average, they drove 80,000 miles per week.
Wrap Up
Ridesharing services combine convenience and affordability and make our everyday life a little easier.
For years, there’s been one unchallenged leader in the industry—Uber. However, the Uber facts above tell a different story.
With the growth of Lyft and the impact of the pandemic, what does the future hold for the ridesharing industry? Will Uber manage to recover its losses and keep its first place at the same time?
Unfortunately, we don’t have definitive answers to these questions.
All the same, the Uber facts above give us a pretty good idea of what to expect.
Unaware that life beyond the internet exists, Nick is poking servers and control panels, playing with WordPress add-ons, and helping people get the hosting that suits them.
