HostPapa is a privately-owned host based in Canada. The company started as a dedicated provider in 2002 and added web hosting services three years later.
HostPapa is а host that takes green initiatives seriously — in 2015 the company helped plant 10,000 trees in Africa, as part of Earth Day.
Plus, all their servers run on renewable energy.
Mother Nature thanks you, HostPapa!
You can find two types of ecommerce web hosting solutions with HostPapa.
On one side, you have the shared packages, which also support various shopping carts. You can host multiple websites, take advantage of a free CDN and SSL certificate, and install your software in less than a minute. Still, some essential features, like automated backups, are only available on the highest plan.
The other option you have is called eShop. It’s a drag-n-drop site-building tool that lets you design a unique and stylish online store without any previous experience.
Shop owners get a much more tailored solution with the eShop plan. You have a bunch of essential plugins preinstalled, free support consultation, and great dropshipping/merchant options on the higher tiers.
Easily one of the best ecommerce solutions for small businesses.
In-built shipping methods
Sending your products around the world has never been easier. HostPapa supports FedEx, USPS, DHL, and many other logistics options. You can also add preferences, remove shipping taxes, even calculate carrier fees.
Secure Online Payments
Increase your chances for a sale by introducing convenient payment methods for every client. You can add options for debit cards, credit cards, PayPal, Stripe, or whatever. Cryptocurrency is also a viable choice.
Naturally, such a customized solution has its due cost — HostPapa eShop packages start from $23.99/mo for the most basic account.
When it comes to customer support, there is room for improvement for HostPapa.
Sure, they advertise 24/7 assistance via phone, live chat, mail, even fax (hello again 90s). But how effective is it?
I asked my chat operator a pretty simple question — to outline the difference between their ecommerce and eShop packages. Any sales rep should be able to recite this in their sleep.
Instead, the operator took a good chunk of time to “double-check” and came back explaining that another team handles the eShop queries and I can only contact them by ticket.
What a “great” way to make a sale.
If it’s so much hassle to confirm simple sales details, what should I expect if my online store hosting is down and I need immediate assistance?
Quick reactions and knowledgeability are a must, and I didn’t get much of those with HostPapa.
HostPapa User Reviews
- HostPapa Trustpilot score: 4.1 / 5 (276 reviews)
- HostPapa HostAdvice score: 8.9 / 10 (462 reviews)
- HostPapa WebHostingGeeks score: 4.0 / 5 (710 reviews)
HostPapa’s support is one of the often-mentioned reasons for client satisfaction. The company operators are described as friendly, skilled, and always ready to help.
In lieu of that, it’s not very surprising the Canadian host holds very high review scores.
Negative ratings often relate to billing and resource abuse cases. It’s hard to tell if HostPapa is the guilty party in those cases, but that doesn’t stop them from trying to reach a positive resolution.
HostPapa Ecommerce Pricing
- Shared ecommerce (from $3.95/mo)*
- eShop ecommerce (from $19.99/mo)*
You can build your online shop on pretty much every HostPapa hosting plan.
With the current shared account promotions, you can get both the Starter and Business package for $3.95 for the initial billing period. Renewal prices jump to $7.99/mo and $12.99/mo respectively.
For a more store-tailored solution, you can directly try the eShop plans. You need to be prepared for more significant initial investments, as even the entry-level deal will cost you at least $19.99 per month.
No additional fees are applied to your shop transactions.
HostPapa is a true-blue Canadian host that offers robust and cost-effective solutions to start an ecommerce business. Even if this is your first experience running a store, this provider will make it effortless – the support team is always prompt with any sales or technical queries.
All of HostPapa’s services are “green” and reducing the carbon footprint is a top priority.