We follow the same approach for every host we examine. It helps us stay thorough and objective, and gives us a structure that transpires throughout the reviews. The latter helps a lot with driving parallels between various companies and helps to compare their offerings.
Before we sign up, we take our time to check the site of each new hosting company. Simple navigation, detailed information about the hosting services, and transparent terms of service are important factors.
We check the plans offered and what features they include.
Things like deceptive marketing language, unspecified server technology, convoluted terms of service, and poor navigation don’t go unmentioned in our reviews.
We also dig around to gauge the reputation of the hosting company.
Once the preliminary research is done, we open up an account with the hosting company and purchase a plan (typically, the most advertised and popular plan offered).
We pay particular attention to:
Typically, web hosting companies give you access to a client area and a hosting control panel. The former, however, it may be dubbed, is the place where you put your payment details, settle hosting fees, purchase new products and the likes.
The control panel refers to the place where you can manage your hosting services from, i.e. add domain names, set up new email addresses, access the files that compose your website, install CMSs, and so forth.
We evaluate both and include their respective setups in our reviews.
After we browse around to get a good taste of the host’s interface and functionality, we create a test site and hook it to StatusCake monitoring systems. We install a default WordPress site through the 1-click installer all modern hosting providers sport.
We get in touch with the customer service team even before a hosting account is created. Getting a taste of how the company handles its business is always good.
Then we follow up with several technical questions, ranging from fairly simple ones to more obscure queries. The idea is to check response times and technical expertise.
We try to present the support agents with questions that are, theoretically, beyond their scope of support and knowledge. The way they approach things they don’t know is very telling about their work ethic and desire to help.
Once all is said and done, we write our reviews and ascribe our ratings. Initially, all new hosting reviews get rated solely by our experts.
The weigh each aspect carries is as follows:
These 6 factors form the final hosting rating you see in our reviews. Each one is graded 0-10 independently, then their average constitutes the final rating of the hosting provider.
Now, once a web hosting company accrues a certain number of user reviews, we add their value to the final grade. In the end, user reviews contribute 25% to the final rating.
You can check out website hosting reviews with or without factoring in user ratings, sort them by features, and according to the things that you consider important.